A winery and distributor: Reimagine the wine experience with Salesforce Commerce Cloud and AI
A global winemaking and distribution company makes quality a priority when it comes to their portfolio of luxury wines and spirits. They wanted these high standards also in other aspects of their business: the customer experience (CX). That’s why they partnered with Nuvem Group to replatform and redesign their site. What started as simply implementing Salesforce Commerce Cloud turned into reimagining the entire customer experience, with personalized, AI-powered engagements, and a digital roadmap to define operational processes.